FAQs
- How does Koldr size their clothing?
- What if an item I want is out of stock?
- How does Koldr handle returns?
- What is Koldr's Shipping Policy?
How does Koldr size their clothing?
What if an item I want is out of stock?
If an item has been removed from our site, it is currently sold out. This applies to every single item on the site; with no exceptions. This also applies to sizes for available items. Only the sizes listed are currently available for purchase. If you do not see a size or a style, the items are sold out and we do not have information about future availability.
The inventory on our website is updated in real-time. This means that when a customer orders the last of an item, that item is immediately removed from the website and is no longer available to customers.
How does Koldr handle returns?
We invite you to shop with confidence. We accept exchanges on unworn items within 7 business days, given that the item’s condition has not changed and tags are attached. If an item is returned in any condition other than the way it was delivered, the item will be returned to the customer.
What is Koldr's Shipping Policy?
All packages are shipped via USPS. Orders ship within 3 business days, to arrive within 5 to 7 business days. Orders with multiple items may ship in multiple packages and arrive separately.